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There’s no doubt with the volume of people Starbucks employees see on the daily, there’s gonna be some who are disgruntled, tired or just straight up grumpy and rude.

One customer was quite upset over the fact that Barista Andrew Richardson refused to take her empty cup and throw it in the trash. The Barista wasn’t allowed to accept the dirty cup due to health code restrictions.

Richardson said the customer wasn’t even that rude, compared to what he usually sees. He would rate her a 2 out of 10 on a rude scale haha. The customer came back the next day with an apology letter with $50 bill inside! Andrew was pleasantly surprised and said it totally made his day!

Photo courtesy Adam Richardson Starbucks

Read more here

http://www.today.com/food/starbucks-barista-gets-apology-note-50-rude-customer-t109583

Filed under: employee, rude, Starbucks